Frequently Asked Questions

FAQ

  • Chevron down Do I need to make a reservation?
  • We highly recommend making reservations to guarantee your spot. Of course you can come by the Big Red Barn and you might be able to go right away, but usually we sell out early in the day.

  • Chevron down How often do the tours go out?
  • We usually have Charleston carriage tours departing every 15 – 30 minutes, but waits can be longer when there is high demand, so we recommend making a reservation.

  • Chevron down What are your hours of operation?
  • During Daylight Savings Time in the summer residential tours operate 9 a.m. – 5 p.m. The rest of the year we operate 9 a.m. – 4 p.m. Evening tours may be available depending on demand.

  • Chevron down How long do the tours last?
  • Our daytime carriage tours are an hour, and evening tours are 35 minutes.

  • Chevron down Where do the tours start and end?
  • All of our tours begin and end at the Big Red Barn at 8 Guignard Street, one block from the City Market.

  • Chevron down What will I see on a carriage tour of Charleston?
  • Charleston’s historic district is the second largest in the world, so it would take hours to see all of it. There are five zones within the residential area where your carriage tour might go – each one is full of fascinating history and beautiful homes, churches, and gardens.

  • Chevron down Are all your tour guides certified?
  • Yes, although tour guides are no longer legally required to be licensed, we only hire guides who are members of the Palmetto Guild of Certified Tour Guides. In order to be certified, guides must pass an extensive test facilitated by the City of Charleston and attend recertification classes every three years.

  • Chevron down Can I take pictures or video during the tour?
  • Of course! There are so many beautiful sights to see on tour, and we would love for you to capture those memories for later.

  • Chevron down Are your carriages accessible to people with physical limitations?
  • Our boarding platform in the Big Red Barn is elevated to the level of the carriages so that you will not need to climb any steps to board our public carriages. Wheelchairs cannot fit on the carriage, but otherwise, we have always been able to accommodate. If you have any questions please call us at (843) 723-8145.

  • Chevron down Is parking available?
  • Parking costs $16 for the day if you purchase it before the day of your tour. If you purchase parking the day of your tour, it costs $18.

  • Chevron down What is your cancellation policy?
  • You can cancel your reservation up to an hour before your tour time and we will refund your tickets. We can also reschedule your tour up until the time of your reservation.

  • Chevron down What if it rains?
  • We will still go out on tour in the rain unless the weather is dangerous. If it does rain we recommend wearing a rain jacket or poncho, as the rain will come in on the sides of the carriage. Umbrellas are not allowed on the carriage. If you would not like to go out in the rain, you are welcome to reschedule or to cancel for a refund.

  • Chevron down Are restrooms available?
  • Yes, we have two restrooms in the boarding area in the Big Red Barn.

  • Chevron down Can I bring my dog with me on the tour?
  • Yes!

  • Chevron down Can I bring drinks and snacks on the tour?
  • Absolutely! We sell drinks and snacks in our Barn Shop, or you can bring your own. Alcoholic beverages are not allowed in accordance with the City’s “open container” law.

  • Chevron down How many people fit on a carriage?
  • Our large public carriages can seat up to 16 people, not including the driver who stands at the front. You can purchase an extra seat if you are concerned about having enough space. We also have smaller carriages that seat up to four or eight people.

  • Chevron down Do you offer tours for private or large groups?
  • Yes! We have four-seater vis-à-vis carriages and eight-seater wagonette carriages for small private groups, which you can book online under “Private Carriage Tours” or over the phone. For private groups larger than 8, call us at (843) 723-8145 to make a reservation. We can accommodate groups of up to 256 people.

  • Chevron down Can I book a carriage for a wedding or special event, or be picked up at a hotel or restaurant?
  • We would love to if availability allows! Call us at (843) 723-8145 and we will guide you through scheduling, Wedding packages, pick-up, and drop-off locations, or anything else you may need.

  • Chevron down Can I leave walkers, wheelchairs, scooters, or strollers at the barn during my tour?
  • Yes! We can safely keep your walkers, wheelchairs, scooters, or strollers at the barn while you enjoy your tour until you return.

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