Meet Our Staff
Andrew’s dedication goes far beyond being a punctual employee and a fantastic tour guide. He’s tattooed a team of mules on his leg to show his enthusiasm for his job and devotion to Palmetto (we didn’t make him get it, we swear!) Andrew’s commitment also extends to his country, where he is a Wheeled Vehicle Mechanic in the Army Reserve. If he’s got this much heart for job and country, you can be sure you’re going to get a great tour.
An aspiring attorney, Shaun is a member of the South Carolina BAR. Shaun loves the Civil War and the pirate history of Charleston.
Jim, or Brain, as he is affectionately called at Palmetto, specializes in Charleston’s early history, and traveling through Ansonborough, Charleston’s oldest suburb, dating back to 1740. If he’s not doing tours, you might see Brain decked out in a tuxedo, driving a white horse and carriage through town with a newlywed couple in the back. When not working, he enjoys sailing in the Charleston Harbor.
Having grown up visiting Charleston, and with a history degree from George Mason University, Alex moved here in 2012 and joined the Palmetto family in the spring of 2013. A certified tour guide and manager at Palmetto Carriage Works, Alex also sits on the board of the Charleston Tourism Association. You can generally find Alex loitering around the front of the barn, ready to talk history, horses or mules.
Jenny gave her very first carriage tour on March 16, 1987. An animal person at heart, she was amazed that someone would actually let her do this amazing job.. and pay her for it! Jenny graduated from the College of Charleston in 1991 and even managed a competitor for several years. After 15 years, she thought she should grow up and get a real job. She tried it for a while, didn’t like it, and has been part of the Palmetto family since 2011.
Dana was born and raised in Orlando, FL. She taught 8th grade History and Language Arts for three years and was a Professional School Counselor for ten years. Dana has always loved history, theatre and education. Being a tour guide was the perfect combination. It was going to be a summer job over three years ago… but she liked it so much, she’s still here! Combining history, entertainment, people, horses and mules… who could ask for more?
Travel, Music, History are the three words that best describe Tim’s passions. Raised in Rye, NY, Tim has traveled extensively and lived in many parts of the US. He has been involved in the hospitality business for 40 years, including owning his own inns. A highlight of his life was when one of his favorite musicians, Taj Mahal, was a guest at one of his inns. In his spare time, Tim enjoys travel, cooking, and attending bluegrass festivals. He and his wife Paula have been happily married for 34 years.
Behind the good looking animals at Palmetto Carriage Works is an even better-looking barn staff. With eleven full-time employees in the summer, the experience and dedication of the crew can be seen in how healthy the animals look while working. If you have any animal questions while you’re visiting us, just ask any barn hand and they’ll be happy to tell you about the behind-the-scenes part of our operation.
Bunny is the Palmetto Carriage Voice on the phone. Bunny handles most of the bookings of our private carriages, group specials, and weddings. Her personal attention to customer service is one of the reasons carriage customers use our services repeatedly. A survivor of both cancer and a near-fatal waterskiing accident, Bunny is a proven odds beater so it’s a pretty safe bet she’ll arrange a great carriage experience for you.
- Job Description
Manage and organize daily tour schedule. Create efficient seating arrangements on each carriage as guests sign up for tours. Greet guests as they enter the barn and answer questions pertaining to their visit. Keep tour guides informed of their schedules throughout the day, and optimize the number of guests to whom we can give tours.
Must be highly organized and detail-oriented. Enjoy working in a fast-paced, high-energy environment, and able to handle high customer traffic during peak times. Deliver an amazing customer experience. Able to multitask, problem-solve, and work well as part of a team. Must be able to stand for up to 12 hours per day.
- Job Description
Advertise our tours to potential customers, sign them up for tours, and sell them a ticket. Answer questions pertaining to Charleston and the carriage industry, and serve as a friendly representative to Palmetto Carriage.
Must be outgoing, great with people and an easygoing conversationalist. Enjoy meeting new people, deliver an amazing customer experience. Able to perform simple math and able to handle high customer traffic during peak times. Able to stand for up to 12 hours per day and work in a team environment. Must be able to maintain a courteous and professional attitude at all times.
Tour Guide/Carriage Operator
- Job Description
Craft and perform historically accurate tours of the city of Charleston. Greet guests, answer questions pertaining to Charleston’s history, and recommend activities/restaurants. Safely drive carriages pulled by 1-2 horses or mules, and correctly navigate the city.
Successfully obtain City of Charleston tour guide license (training is provided if you don’t already have your license). Must be articulate and friendly. Must be a team player and have a passion for informing and entertaining Charleston’s visitors. Enjoy meeting new people, informing them about Charleston, and exhibiting excellent customer service. Must have a valid driver’s license. Must be able to maintain a courteous and professional attitude at all times.